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Problem with Pro Version on i910 Omnia (verizon)

(95 posts)
  • Started 1 year ago by NickV
  • Latest reply from kericksomu
  • This topic is not a support question
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  1. NickV
    Member

    Anyone else with the i910 attempt to install the pro version? I can't seem to get it to start up. The free version starts up just fine and works great, but no love on the pro. I was wondering if anyone else is having the same issue. My first guess is that it has to do with SIM card stuff because applets that use SIM card code usually kill pointui, or don't even come up. Considering the pro version has all of that contact info, maybe that is it.

    Posted 1 year ago #

  2. WerzilUK
    Member

    i have the i900 nick,

    i deleted home2 free in the remove programs then all folders, then installed pro and firstly added it bk to the today list.

    this then took a while to load but eventually it booted and then i had to update to a new version which was ok...

    Posted 1 year ago #

  3. NickV
    Member

    I just finished trying those steps, and still no luck it just doesn't start. Hopefully someone with an i910 can either confirm my issue or tell me i'm crazy.

    Posted 1 year ago #

  4. strippersanddikes
    Member

    i dont have pro, but i do have an i910. i just wanna mention that the i900 is totally different from the i910. One is GSM and the other is CDMA. I would also like anyone to confirm the problem before i purchase the pro version.

    Posted 1 year ago #

  5. Qdoggy
    Member

    In about 4 hours I hope to install pro on my i910 Omnia, will let you know.

    Posted 1 year ago #

  6. nyc_Derek
    Member

    I have a Verizon i910. I uninstalled the Home2 Free that I had previously on my phone. Deleted the Home2 folder from the Program Files folder and then installed the newly downloaded Pro version. It installs and starts up fine.

    The problem I am having is with activation. I put in the code and it starts to search for an update but ultimately fails and returns the following error message:

    "Unable to check for updates at this time."

    Hopefully something is wrong with the server.

    Posted 1 year ago #

  7. Qdoggy
    Member

    ok did standard install on i910 omnia. does not load for me either stilll working on a few ideas

    Posted 1 year ago #

  8. Joel
    Pointui

    Hi NickV, have you resolved this problem yet?

    Hi nyc_Derek, do you ensure you have a valid internet connection active when attempting to activate?

    Posted 1 year ago #

  9. Chugworth
    Member

    The PRO version works fine on my Omnia i910. I downloaded the link from the email right on my Omnia, and just installed it. I didn't even bother to remove the old version (which was the most recent free one). It upgraded fine, and remembered my applets, programs list, quick contact list, and background. I then activated it, and it told me that a newer version was available (2.0.32). Once again I upgraded without removing the old one, and it still worked fine.

    Posted 1 year ago #

  10. Qdoggy
    Member

    having same problem as nickv on omnia did same as chugworth set up home on today screen, home would not start, tried to run fromexe file, still no go.

    Posted 1 year ago #

  11. Joel
    Pointui

    Did you all install to main memory?

    Posted 1 year ago #

  12. realimpact4g
    Member

    I'm having the same problem as nyc_Derek. I can't activate pro on my i910. I keep getting "Unable to check for updates at this time". I have tried to activate while using EVDO and also via 802.11. App is in main memory and internet connection is good. Have uninstalled, reinstalled an soft reset multiple times.

    Posted 1 year ago #

  13. metalzoic
    Member

    Seems to be working great on my i910 Omnia, installed in "My Storage".

    1. Uninstall the old version.
    2. Backup any applets/themes you don't want to lose and then delete your Home 2 folders from program files (If you don't the new folder options will not work!)
    3. Install Cab file from the email.
    4. It works!

    The only wierd thing is that I've uninstalled/reinstalled 5 times now and not once has it asked me for my activation code...

    Posted 1 year ago #

  14. Joel
    Pointui

    Hi metalzoic, it will try and not bug you with registration details unless it really needs to.

    Hi realimpact4g, I'm just waiting for Nick to come into the office so he can check from the server side and make sure everything is ok. Maybe the issue isn't your internet connection but something on our payment server.

    Posted 1 year ago #

  15. Chugworth
    Member

    Mine is installed on the main memory.

    The only wierd thing is that I've uninstalled/reinstalled 5 times now and not once has it asked me for my activation code...

    Hmm... When I upgraded to 2.0.32, I did have to enter my registration codes again.

    Posted 1 year ago #

  16. NickV
    Member

    So i am going to try the install from the actual phone as chugworth did and see if that works... will post up results soon.

    Posted 1 year ago #

  17. NickV
    Member

    So the install from the phone didn't work either. I am glad to know that someone got it working on their Verizon phone, that gives me some hope at least. Qdoggy did you figure it out? I have always installed to the device memory, i guess i could try installing it to the my storage area.

    Posted 1 year ago #

  18. Joel
    Pointui

    Hi NickV, are you saying that you click the exe from file explorer and nothing at all happens? The only thing I can think it could be related to is generating the cache of control panel applets which happens first run if the ControlPanel folder doesn't exist. Can you try creating a folder "ControlPanel" under the Home2 install folder and then add this xml file into the folder (it's just a blank one that contains no applets, but it will stop home from trying to generate it).

    Attachments

    1. ControlPanelCache.zip (0.2 KB, 9 downloads) 1 year old
    Posted 1 year ago #

  19. nyc_Derek
    Member

    Still haven't gotten it to activate. Right now it is installed in the Main Memory. I will try and install it on my internal storage card and see if that works as suggested above. Thanks for your help guys. Will keep you posted.

    Posted 1 year ago #

  20. NickV
    Member

    Well, with a clean wipe and uninstall, still not able to get home2 pro version installed. Joel, anything you can think of I can do to troubleshoot it? I have tried every combo i can think of as far as installing/uninstalling goes, but I am willing to try anything.

    Posted 1 year ago #

  21. Joel
    Pointui

    Hi nyc_Derek, I'm hoping Nick is going to be in the office in about 2 hours so he will start looking into the issues for people who couldn't activate - it may be something up with our activation server.

    Posted 1 year ago #

  22. Joel
    Pointui

    Hi NickV, try the suggestion with ControlPanelCache.xml above. Sorry, just to be clear, are you saying that it doesn't install at all? i.e. do you not get the Home files onto your device at all? or are the files there, but running exe just does nothing?

    Posted 1 year ago #

  23. NickV
    Member

    Joel, I did notice that it created that controlpanel folder when i clicked on the home2.exe, and yes that is all that happens when I click on the exe, the little microsoft wait icon comes up and then goes away, and .UI never comes up... I will let you know how the ControlPanel thing goes.

    Posted 1 year ago #

  24. metalzoic
    Member

    Hmm... When I upgraded to 2.0.32

    How did you do this. I'm running .30b and need to get the .32 but don't see how to do it?

    Posted 1 year ago #

  25. Qdoggy
    Member

    still having same problem as nickv. home is installed in main. have not tried empty file yet.

    Posted 1 year ago #

  26. NickV
    Member

    Just tried the empty file and it did not work for me. Maybe qdoggy will have some luck. Any thing else i could try. p.s. I made sure to completely uninstall then do a battery pull then try and re-install after creating the folder Home2/ControlPanel/*.xml file

    Posted 1 year ago #

  27. NickV
    Member

    Joel, to be clear about your post#22, It DOES install without issues, but it does not start. Either from setting it as a today screen, or trying to open the home2.exe. However, the latest FREE version does install and start.

    Posted 1 year ago #

  28. Qdoggy
    Member

    Same as NickV. Empty file does not help. If it does help activesync on my phone keeps trying to start up for some reason. I don't know. Kind of weird. Only happens when I have home enabled in the today screen, restart my phone and activesync keeps trying to pop up. Home on the other hand will not start. I have not had any problems with any of the free versions. I have always installed them in my main. I removed all my extra apps and themes from the their directories so only the installed apps and themes are present in those folders.

    Posted 1 year ago #

  29. Qdoggy
    Member

    metalzoic; are you sure you are running the pro version, no activation code and it is supposed to automatically update to 32

    Posted 1 year ago #

  30. metalzoic
    Member

    yeah im sure. its pro .30b on the about page. i posted screenshots in the folder problems thread...

    Posted 1 year ago #

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